Courier Info

CLICKAPET couriers to every corner of South Africa at the lowest rates available !

How does it work ?

At checkout clickapet will automatically add any applicable courier charges to your order. Our customer can then view their total for payment and select their method of payment. Currently payment can be done via direct bank transfer or payfast.

Once payment has been received our customer will be notified and their product(s) will be shipped within 24 hours where possible. Should there be a delay in stock arriving from a third party it will be communicated to the customer. All tracking numbers and other important courier details will be provided upon shipping.

Please note that orders containing products over 30kg, rack systems, incubators or caging will be quoted on separately. Selecting “Local Pickup” and direct bank transfer as your payment option will be the most convenient for such an order.

Which companies do we use ?

  • Fastway couriers:

If you are based in or close to any major city, fastway couriers is our preferred courier. Most services are 24-48hr services to your door at low prices (Generally from R 65-190). Grey/outlaying areas can take up to 5 business days for delivery. Fastway offers around-the-clock parcel tracking so you can keep an eye on your products at all times. You will receive an email from Fastway with tracking info as they collect your order.

  • The Courierguy:

If you are based in or close to any major city. Services are 24-48hr services to your door at low prices (Generally from R 90-220). Some areas around Pretoria and Johannesburg might receive same day delivery if collected early enough. Outlaying areas can take up to 3-4 business days for delivery. The courierguy offers around-the-clock parcel tracking so you can keep an eye on your products at all times. You will receive an email from The courierguy with tracking info as they collect your order.

  • Own courier:

If you have an account with the above mentioned couriers or another courier company and wish to utilize them for collection of parcels, it can be arranged. The collection address is shown under “maps & address” on the “info & cart” dropdown.

  • Clickapet delivery:

Clickapet offers delivery in Pretoria and Johannesburg at R 50-300 depending on your location and product ordered. This amount may differ depending on the nature of your order.

  • Collection in store:

Clickapet clients are welcome to collect their products from our store at the given address under MAP & ADDRESSPlease take note of our business hours listed and updated on google.

When placing your order online for collection in store, please allow confirmation of its readiness before collecting as some products aren’t kept on site.

Walk-in customers are welcome anytime during our business hours.