Shipping

CLICKAPET Ships to every corner of South Africa at the lowest rates available !

How does it work ?

At checkout clickapet will automatically add any applicable courier charges to your order. Our customer can then view their total for payment and select their method of payment. Currently payment can be done via direct bank transfer or payfast.

ORDERS OVER R 500 WILL BE SHIPPED FOR FREE TO MAJOR CITIES !

Once payment has been received our customer will be notified and their product(s) will be shipped within 24 hours. All tracking numbers and other important courier details will be provided upon shipping.

Please note that orders containing large rack systems or caging will be quoted on separately. Selecting “Local Pickup” and direct bank transfer as payment option will be the most convenient for such an order. Note that free shipping does not apply to the mentioned items.

Which companies do we use ?

fastwaytime-freight-midlandssquash

  • Fastway couriers:

If you are based in or close to any major city, fastway couriers is our preferred courier. Most services are 24-48hr services to your door at low prices (Generally from R 35-105). Fastway offers around the clock parcel tracking so you can keep an eye on your products at all times (Find link for tracking below).

  • Time Freight:

For very large packages and heavy caging/racking Clickapet uses Time freight. These products can be shipped straight to your door or to your closest Time freight deport for collection. Both prepaid and C.O.D options are available. Cost can range from as little as R 130 to thousands depending on the individual order. Costs will be calculated and compared with other logistics companies before the final invoice is sent to our customer.

  • Own courier:

If you have an account with the above mentioned couriers or another courier company and wish to utilize them for collection of parcels it can be arranged. Please leave a note upon checkout if you wish to make use of your own service.

  • Clickapet delivery:

Clickapet offers delivery in Pretoria and Johannesburg at R 50-120 depending on your location and product ordered.

  • Collection by appointment:

Clickapet clients are welcome to collect their products from the address given under MAP & ADDRESS. KINDLY NOTE THAT COLLECTIONS ARE BY APPOINTMENT ONLY ! CLICKAPET IS NOT A WALK-IN SHOP AND IS NOT OPEN TO THE PUBLIC.

Parcel tracking:

Once your parcel leaves clickapet you will be provided with a tracking number in order to monitor where your products are at any given time. Should there be any unforeseen problems or concerns please feel free to contact us for assistance.

For parcel tracking via Fastway couriers click here.

For parcel tracking via Time freight click here.